Shipping policy
Delivery methods and costs
Delivery costs include postage and packaging costs. We will provide an estimate of the future delivery costs in the shopping cart according to the preferred delivery method. You will see the exact delivery costs after you have selected the payment and delivery methods you want for your order. The delivery methods used depend on the contents and amount in the shopping cart. You can choose the delivery method that best suits you at checkout, in which case the exact delivery cost is presented.
Here are some examples of delivery fees:
Finland
Matkahuolto home delivery €14.90
Matkahuolto nearby parcel €6.90
Posti home parcel €15.90
Posti parcel €7.90
Åland
Matkahuolto nearby parcel €16.90
Posti parcel €12.90
Europe
UPS Access Point €15.00
Sweden
Postnord MyPack Collect €11.90
PostNord MyPack Home €20.00
UPS Access point €14.90
Germany
Posti Parcel Connect €14.50
PostNord MyPack Collect DPD €15.90
UPS Access point €14.90
Pickup from warehouse €0
Pickup must be arranged separately either by email, phone or via the store chat.
Delivery time
We always aim to send packages within 24 hours. Our most common delivery times to Finland vary depending on the order and delivery method. Usually approx. 1-4 days. Exceptions to the delivery time estimates are stated if there are out-of-stock products in the shopping cart and we will also inform you of any possible delays immediately after ordering.
Some products are only manufactured after the order is placed. These products have free shipping and are delivered from Europe. The delivery time is slightly longer because the products are only manufactured to order. These special delivery times are mentioned in the information for the product groups in question and on the product itself.
We are not responsible for delays caused by force majeure or indirect disadvantages caused by delays. The online store informs about deviating delivery times on its website.
Delivery times to the EU region vary depending on the service provider. Mainly approx. 4-7 days.
Pickup:
You can also pick up the product. In that case, please inform us immediately after ordering about your desired pickup time and urgency. You can make your request by phone, chat or email. We do not have fixed opening hours and the best pick-up times are in the afternoons. A pick-up location other than the warehouse can also be arranged if necessary.
Delivery costs include postage and packaging costs. We will provide an estimate of the future delivery costs in the shopping cart according to the preferred delivery method. You will see the exact delivery costs after you have selected the payment and delivery methods you want for your order. The delivery methods used depend on the contents and amount in the shopping cart. You can choose the delivery method that best suits you at checkout, in which case the exact delivery cost is presented.
Here are some examples of delivery fees:
Finland
Matkahuolto home delivery €14.90
Matkahuolto nearby parcel €6.90
Posti home parcel €15.90
Posti parcel €7.90
Åland
Matkahuolto nearby parcel €16.90
Posti parcel €12.90
Europe
UPS Access Point €15.00
Sweden
Postnord MyPack Collect €11.90
PostNord MyPack Home €20.00
UPS Access point €14.90
Germany
Posti Parcel Connect €14.50
PostNord MyPack Collect DPD €15.90
UPS Access point €14.90
Pickup from warehouse €0
Pickup must be arranged separately either by email, phone or via the store chat.
Delivery time
We always aim to send packages within 24 hours. Our most common delivery times to Finland vary depending on the order and delivery method. Usually approx. 1-4 days. Exceptions to the delivery time estimates are stated if there are out-of-stock products in the shopping cart and we will also inform you of any possible delays immediately after ordering.
Some products are only manufactured after the order is placed. These products have free shipping and are delivered from Europe. The delivery time is slightly longer because the products are only manufactured to order. These special delivery times are mentioned in the information for the product groups in question and on the product itself.
We are not responsible for delays caused by force majeure or indirect disadvantages caused by delays. The online store informs about deviating delivery times on its website.
Delivery times to the EU region vary depending on the service provider. Mainly approx. 4-7 days.
Pickup:
You can also pick up the product. In that case, please inform us immediately after ordering about your desired pickup time and urgency. You can make your request by phone, chat or email. We do not have fixed opening hours and the best pick-up times are in the afternoons. A pick-up location other than the warehouse can also be arranged if necessary.
